NOISE/VIBRATION CONCERN

Year / Make / Model

The concern occurs *

 Always

 Intermittent

 Rare

Is this a noise or vibration concern

 Noise

 Vibration

 Both

Did the issue occur... (Check all that apply)

 Suddenly

 Recently

 After an abnormal occurrence (ex. pot holes, curb impact, etc.)

 Gradually

 Since a service or repair was done

 Other

At what speed does the concern occur in km/h?

Please enter a number from 0 to 150.

When does the concern occur? (Check all that apply)

 Light to medium acceleration

 Cruising (consistent speed)

 In reverse

 Driving in a parking lot

 Wet road

 Hard acceleration

 Braking

 First thing in the morning

 Rough road

 With vehicle occupants

 Deceleration

 Turning

 Normal road

 Going over bumps

 Cold weather

Where is it felt / heard? (Check all that apply)

 Front of vehicle

 Steering wheel

 Seat

 Instrument cluster (Dash)

 Brake pedal

 Accelerator pedal

 Rear of vehicle

 Floor

 Mirrors

 Console

 Clutch pedal

 Gear shift lever

Which type of noise fits your concern? (Check all that apply)

 Engine noise

 Vibration noise

 Suspension noise

 Interior noise

 Brake noise

 Wind noise

 Instrument panel noise

Describe the noise (Check all that apply)

 Bang (Any brief, loud and sharp sounds almost like a gun firing.)

 Buzz (A constant sound that can also be felt through the steering wheel or vibrations through the floor.)

 Click (A light sound, like a ball-point pen being clicked.)

 Clunk (An abrasive sound, like a grinding stoned.)

 Grind (A harsh metal-on-metal scraping noise.)

 Hiss (It sounds like air or steam escaping from somewhere.)

 Rattle (The same sound as marbles rolling around in an empty can.)

 Rattle (The same sound as marbles rolling around in an empty can.)

 Tinging (A high pitch tone)

 Squeak (A short shrill cry or noise)

 Whine (A drawn out higher-pitched noise that usually changes with engine speed.)

 Wind Noise (A "whoosh" type of noise)

 Rhythmic Clunk, Bang, Tap or Squeal

 Growl (A low sound, like an angry dog)

 Knock (Like a knock on a door)

 Hum (Like a wire humming in the wind)

 Boom (A sound like a drum roll or distant thunder)

 Boom (A sound like a drum roll or distant thunder)

Between what gear position(s) does the issue occur? (Check all that apply)

 1 and 2

 2 and 3

 3 and 4 (overdrive)

Is the issue evident now?

 Yes

 No

Does any action stop or change the noise/vibration?

Vibration? If the noise/vibration occurs in a specific instance and the above questions didn't describe it properly, please tell us how so we can try to recreate it to better identify the issue